Beta Version

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Before you ask for help, please read our FAQ below. If it doesn't answer your questions, feel free to contact us and one of our loyal Rocketeers will get back to you as soon as possible. You can also view the comprehensive Getting Started document. You will need Adobe Acrobat to read this.


How do I start RocketOn?

To play RocketOn, click on the circular in the lower-left corner of your browser. Clicking on the circle will also open/close RocketOn.

 or     click on the circle


Can't find RocketOn after installing?

RocketOn exists within your web browser. Look in your browser toolbar for the blue RocketOn plugin (see image below). If there is a red circle with a slash through it, RocketOn is turned off. Click the drop-down arrow and select Turn on to turn on RocketOn.



If RocketOn is active, you should see a circle with a rocket inside of it in the bottom left-hand corner of your web browser (see image below). If you click the emblem, it will open and close RocketOn. You know you are in game mode when the menu bar is fully extended.




Help me?

There's a context-sensitive 'Help' button on every menu in RocketOn. If you click [?] on any menu, it will tell you exactly what each screen does and how to use it.




Why won't RocketOn run?

Some firewalls block port 843. Since our application uses Adobe Flash, we must abide by their security policy. In order for Adobe Flash to work in a multiuser environment, you must have port 843 open. Please ask your system administrator to make sure port 843 is not being blocked.


What operating systems & browsers do you support?

What Flash version do I need?

RocketOn requires the latest version Flash to function properly. If you are experiencing problems, you should download the latest version of flash. You can download the latest version of flash directly from Adobe by clicking here.


Why doesn't RocketOn show up on certain webpages?

To protect your privacy, we prevent the RocketOn game from interacting with secure webpages. If you're on a page that starts with https, then RocketOn will not be active on top of that page.


How do I find my friends on RocketOn?

Use your Friends List. When you add your friends to your list, you can easily see if they're offline or online, and with the click of a button, you teleport to those who are online.


Can people see what I'm browsing?

No. Not unless you let them. For a friend to meet you on a site, they have to get your permission. They won't see what site you are on unless you give them permission.

Of course, if you open up the application and begin chatting on a site, whomever is on the same site can see your avatar. Your friends, however, still won't know what site you are on unless you give them permission to meet you or they happen to be there already.


How do I get experience points?

You can earn experience points in several ways. The easiest way is to remain active inside RocketOn. The longer you actively participate, the more experience points you will earn. You can also earn experience points by playing games, participating in activities and becoming famous.


Are more games coming?

Absolutely! We're creating all sorts of new games and activities that you can play inside your browser while surfing the web.


What about my privacy?

Please read our Privacy Policy. We take your privacy seriously and will never spam you or do anything nefarious or evil with your personal information. Our friends and family are all on RocketOn, so we are taking special care to treat you just like we treat ourselves, otherwise we'll wind up friendless and disowned.


Why is this FAQ so short?

Because we just started. If you can think of something to add, send it our way. For additional help, click here to view a more comprehensive 'Getting Started' document.